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01. 전화하기 : 고객지원센터로 전화를 걸어 기술지원을 요청합니다. 02. 담당자 배정 : 기술지원 담당자를 배정받은 후 안내에 따라 원격지원을 진행합니다. 03. 연결 : 담당자가 알려준 접속코드를 입력한 뒤 연결을 누릅니다. 04. 문제해결 : 담당자가 고객님의 컴퓨터에 접속하여 문제를 해결합니다.
